When you open an account on 299bd, place a bet, or simply visit our site, certain data is generated. This Privacy Policy explains what 299bd does — and does not do — with that data, and what rights you have.
Many companies write privacy policies in lengthy legal language that most people can't understand. We've taken a different approach. 299bd's policy is written in plain English so that every user can fully understand it.
Core Commitments
299bd never sells, rents, or shares your personal information with third parties for marketing purposes. This is our strongest commitment.
299bd collects two types of data — what you provide directly and what is generated automatically.
Information You Provide Directly
- Full name and date of birth (collected at registration)
- Mobile number and email address
- Division & District Name (Optional)
- Payment method details (bKash, Nagad number)
- ID document photo (required during KYC verification)
- Messages sent via support chat
What We Collect Automatically
- IP Address & Device Type
- Browser type and language settings
- Login Time & Location
- Page view and click data
- Betting history and game data
Why is this information needed?
Every piece of information is collected for a specific reason — date of birth for age verification, mobile number for payment processing, and IP address for security. No unnecessary data is collected.
299bd uses your information solely for purposes that are directly necessary to provide our services.
| Purpose of Use |
What Data |
Legal Basis |
| Account Management |
Name, Email, Phone |
Contract |
| Payment Processing |
Payment Information |
Contract |
| Age & Identity Verification |
Date of Birth & NID |
Legal Obligation |
| Fraud Prevention |
IP Address & Device Information |
Legitimate Interest |
| Customer Support |
Chat History |
Contract |
| Promotional Emails |
Email, Preferences |
Consent |
| Service Improvement |
Usage Patterns |
Legitimate Interest |
To be absolutely clear — 299bd does not sell your data. Ever. That said, limited information may be shared in specific circumstances.
- Payment Processor: Mobile banking providers such as bKash, Nagad, and Rocket receive only the limited information necessary to process your transactions.
- KYC Services: Minimal data is shared with trusted third parties solely for identity verification purposes.
- Game Provider: Slots and casino game developers receive only game-related data — never personal information.
- Legal Authority: In the event of a court order or other legal obligation, we may be required to provide the necessary information.
- Anti-Money Laundering: We are legally required to report suspicious financial activity to the relevant regulatory authorities.
A Clear Statement
299bd does not sell or share your personal information with marketing companies, data brokers, or any third party for commercial purposes.
299bd employs industry-leading security measures to protect your data. The key safeguards are outlined below.
- 256-bit AES Encryption — applied to all data transmissions
- Encrypted database storage on secure servers
- Passwords are never stored in plain text — only in hashed form
- Restricted staff access — employees can only view data relevant to their role
- 24/7 Security Monitoring & Anomaly Detection
- Regular security audits and penetration testing
- Firewall & DDoS Protection
What happens in the event of a data breach?
In the event of a security breach that may have compromised your data, 299bd will notify you within 72 hours. This is both our legal obligation and our ethical commitment.
The 299bd website uses cookies stored in your browser. Without cookies, login sessions, language preferences, and many features will not function properly.
Essential Cookies
These cookies are essential for maintaining your login session and ensuring site security. They cannot be disabled, as the site will not function properly without them.
Functional Cookies
Used to remember your language preference, theme setting, and personalized configurations. Without these, you would need to reconfigure your settings each time.
Analytics Cookies
To understand which parts of the site are used most, helping us improve our services. This data is completely anonymous.
Marketing Cookies
Used to show you relevant ads. You can disable these cookies at any time — you'll simply see fewer personalised offers, but the site will continue to work normally.
Cookies can be managed through your browser settings. However, disabling essential cookies will prevent login and many features from functioning correctly.
299bd does not retain your data longer than necessary. The retention periods for different types of data are outlined below.
| Data Type |
Retention Period |
Reason |
| Account Information |
For as long as your account remains active |
Service Delivery |
| Transaction Records |
7 Years |
Legal Obligation |
| KYC Documents |
5 Years |
Regulatory Compliance |
| Support Chat |
2 Years |
Quality Control |
| Betting History |
3 Years |
Dispute Resolution |
| Site Access Logs |
12 Months |
Security |
Every 299bd user has the right to control their own data. Under international privacy laws, you are entitled to the following rights:
Right to Access
You may request to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Restrict Processing
You may restrict the processing of your data in certain cases.
Data Portability
You may request a copy of your data to download.
Right to Object
You can object to your data being used for marketing and withdraw your consent at any time.
How do I submit a request?
To exercise any of your rights, reach us via Live Chat or email support@299bd.ws. Requests are typically resolved within 30 days.
No data is collected from anyone under the age of 18
299bd is strictly for adults. If we discover that anyone under the age of 18 has created an account, that account and all associated data will be deleted immediately.
- Age verification is mandatory at the time of registration.
- Parents or guardians can report concerns about a child's account.
- If a minor is identified, all transactions will be cancelled and any funds will be refunded.
Technology changes, laws change — and so our Privacy Policy is updated from time to time. Whenever significant changes occur, 299bd will notify you.
- You will receive email notifications before any significant changes are made.
- The date of the latest update will always be displayed at the top of the page.
- Archived copies of previous policies are available upon request.
- Continued use of the site after any changes will be considered acceptance of the updated policy.
Privacy FAQs
No, your bKash or Nagad number is used solely for payment processing. Only the minimum necessary information is shared with the relevant mobile banking provider to complete a transaction — it is never passed on to any marketing company or third party.
Even after account closure, certain data must be retained for a specified period due to legal obligations — for example, transaction records are kept for 7 years. However, personal account details and marketing data are deleted. You may also submit a separate request for data deletion.
Your betting history is entirely private. It can only be accessed by a limited number of authorised 299bd staff on a need-to-know basis, or by law enforcement agencies under a court order. No third parties or other users can view it.
Every promotional email includes an "Unsubscribe" link at the bottom — just click it. Alternatively, let us know via support chat and we'll remove you within 48 hours. Please note that transaction and security-related emails cannot be turned off.